Order Terms & Privacy

Color LOVERS, Join our COLOR CLUB and come be a part of our monthly subscription to receive a PINT or Quart of Finish All Paint! Each month we will introduce a NEW, fun and exciting color, exclusive only to Color Club Members!


You won't know the color ahead of time, but that's part of the fun.


Below are the COLOR CLUB terms.  Choose your size by subscribing to the Pint or Quart Listing.  


Finish All Paint can be used on most surfaces, including wood, laminate, leather/vinyl, smooth fabrics, plastic, masonry, glass and more without the need to sand, strip, wax or seal. Interior/Exterior. It is the One Paint that Covers It All!

 

Subscription Billing Terms:

Charged on the 1st of the month each month.  

Initial Subscription:  Charged immediately for the succeeding month (therefore you will not be charged on the 1st of the month immediately after).  

If you have not subscribed by the last day of the preceding month, you will not be able to get the next month's color.  That is the reward for being part of the club.  

 

Delivery: 

Orders will start shipping on the 1st business day of the month.  Depending on the order volume, please allow a couple of days for all orders to ship.  

Continuous 48 US States:  Shipped via priority mail with USPS.  

International Orders will ship via Fed Ex Mail Service and can take up to 4 weeks to arrive. 

 

It is your responsibility to ensure we have the correct address at all times on your subscription.  You must provide an address that the post office can deliver to.  

 

Cancellation:

If you wish to cancel your subscription, you must do so by the 27th of each month by emailing us at orders@htpaint.com with your name and email address of your account.  Please make sure you receive a cancellation confirmation by the 28th via email.  

 

Changes:

If you need to change your address or wish to change your subscription size, please email us at orders@htpaint.com by the 27th of the month so that changes can be made before your next subscription charge.  

 

Refunds:

Once your card is charged on the 1st of the month, there are no refunds for that month.  You will receive your subscription and can cancel for the succeeding month.  All charges are final.  

 

Returns:

All sales are final and product may not be returned.  

 

Damages:

If your item is damaged in transit, please email a picture of the damaged item to orders@htpaint.com with your order number within 24 hours of receipt.  We reserve the right to replace the lost paint or refund at our discretion.  

 

PRIVACY POLICY:

 

PRIVACY STATEMENT

 

 

 

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

 

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

 

 

SECTION 2 - CONSENT

 

 

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

 

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or email you, for the continued collection, use or disclosure of your information, at any time, by contacting us at orders@htpaint.com or mailing us at:

 

Heirloom Traditions Paint

 

8307 Preston Highway

 

Louisville, Ky 40219

 

 

 

SECTION 3 - DISCLOSURE

 

 

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

 

SECTION 4 – Big Commerce

 

 

 

Our store is hosted on Big Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Big Commerce’s data storage, databases and the general Big Commerce  application. They store your data on a secure server behind a firewall.

 

 

 

Payment:

 

If you choose a direct payment gateway to complete your purchase, then paypal/Braintree stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

 

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Google analytics:

 

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

 

 

 

SECTION 6 - SECURITY

 

 

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

 

 

 

SECTION 7 - AGE OF CONSENT

 

 

 

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

 

SECTION 8- CHANGES TO THIS PRIVACY POLICY

 

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

 

QUESTIONS AND CONTACT INFORMATION

 

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at orders@htpaint.com or by mail at

 

Heirloom Traditions Paint

 

[Re: Privacy Compliance Officer]

 

8307 Preston Highway Louisville, KY 40219